Don'T Win The Truth, Lose The Relationship.

The management of emotional intelligence of middle level supervisors is often reflected in the communication with parallel departments.

The overwhelming majority of new executives often suffer from serious frustration when they strive for performance, performance or resources for departments.

"In the past, in the engineer stage,

Contact with people of their own structure is very clear. It is easy to convince each other if the evidence is taken out. At that time, communication and coordination should be very simple in theory, and only after taking up a new job can we know that this is not the case.

A high-tech company deputy manager said.

"Disputes between departments are most frustrating when the top executives fail to make decisions."

"Don't win the truth, lose the relationship," Guo Gengcong, chief executive of the joint venture, suggested.

"A lot of judgments, there is no absolute right or wrong.

It's not like calculating mathematics. It depends on one's own strength.

After all, business is for profit, the vast majority.

To be frank, sometimes we must admit that the company is task oriented. "When the company delivers an impossible task, I will first state my opinion to a certain extent.

Once the boss decided, I would give up my opinion, take the opinion of the upper level, and communicate with the lower people and strive for identification, "said Ceng Weixin, associate science and technology research department.

Different strata

The pattern of things to consider is different, and the senior executives have their own difficulties.

Don't expect the first suggestion to be heard right away.

Maybe the second time, the supervisor may listen to it. Usually third times, your opinion can really be heard.

It takes a little time and patience to communicate with senior executives.

Even, "some things are not heard in normal circumstances.

Therefore, it is also important to find the time to listen and make suggestions, "Zhou Guoxiang said.

"The environment is alive, and no formula can be applied." in the face of challenges, leaders must have different patterns, so Zhou Guoxiang should advise young new executives.

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The first rule we should pay attention to is punctuality.

It is a gross offence to let others do nothing for nothing.

If something urgent has to happen, you must inform the person you want to see.

If you can't make a phone call, ask someone else to call you.

If there is a traffic jam, we should inform the other party that we should arrive later.

If the other person wants to arrive later, you will arrive first and make full use of the rest of the time.

For example, sit in the car and think about it carefully, sort out the documents, or ask if the receptionist can take a rest in the reception room.

When you arrive, tell the receptionist or assistant your name and appointment, and hand in your business card so that the assistant can notify the other person.

If you are wearing a coat in winter, if the assistant does not take the initiative to help you take off your coat or tell you where your coat can be put, you have to ask it voluntarily.

Be quiet while waiting. Do not kill time by talking. This will disturb other people's work.

Although you have waited for twenty minutes, do not look at your watch impatiently. You can ask when the receptionist / Assistant appointments will be available.

If you can't wait for that time, you can explain to the assistant and make another appointment.

No matter how dissatisfied you are with the people you want to see, you must be polite to the receptionist / Assistant.

When you are introduced to the office of the appointments, if you meet for the first time, you must introduce yourself. If you have met, just greet each other and shake hands.

Generally speaking, the other side is very busy, so you should get the conversation straight as soon as possible, and don't idle about.

Be clear and direct about what you want to say and don't talk about things that are irrelevant.

After that, let the other person express his opinion and listen carefully. Do not excuse or interrupt the other person's speech.

If you have other opinions, you can talk about it after he has finished speaking.